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COMPLETE ALL FIELDS BELOW.
Business name (as it appears with banking institution)
Business Location (as it appears with banking institution)
Customer Service phone number
Customer Service Email address*
Customer Service Hours of Operations
Are bookings paid in full or partial payments?
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Full Payment
50% Deposit Payment
Do you offer cancellations and refunds?
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Yes, cancellations with full refunds.
Yes, cancellations with full refunds less banking fees.
Yes, cancellations with 50% of total only.
No cancellations or refunds.
If cancellations are accepted, how much notice is required?
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Cancellations need a min. of 48-hours notice
Cancellations need a min. of 24-hours notice.
Cancellations need a min. of 12-hours notice.
Cancellations not accepted.
If a passenger doesn't show for a reservation, what happens?
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They receive a full refund.
They receive a full refund less banking fees.
They receive 50% of total only.
No refunds is given.
Are reservation changes accepted, how much notice is required?
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Changes to reservations need a min. of 48-hours notice.
Changes to reservations a min. of 24-hours notice.
Changes to reservations need a min. of 12-hours notice.
Reservation changes are not accepted.
Are short notice pickups available?
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Yes
No
Pickups need a min. of 12-hours notice.
Pickups need a min. of 24-hours notice.
Pickups need a min. of 48-hours notice.
Are passengers allowed to eat, drink or vape in vehicles?
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Yes
No
Are minors under the age of 18 allowed to receive services without an adult?
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Yes
No
Do you serve passengers who have pets with them?
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Yes
No
Are there any other important policies you need added?
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