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COMPLETE ALL FIELDS BELOW.
Business name (as it appears with banking institution)
Business Location (as it appears with banking institution)
Customer Service phone number
Customer Service Email address*
Customer Service Hours of Operations
Are bookings paid in full or partial payments?
—Please choose an option—
Full Payment
50% Deposit Payment
Do you offer cancellations and refunds?
—Please choose an option—
Yes, cancellations with full refunds.
Yes, cancellations with full refunds less banking fees.
Yes, cancellations with 50% of total only.
No cancellations or refunds.
If cancellations are accepted, how much notice is required?
—Please choose an option—
Cancellations need a min. of 48-hours notice
Cancellations need a min. of 24-hours notice.
Cancellations need a min. of 12-hours notice.
Cancellations not accepted.
If a passenger doesn't show for a reservation, what happens?
—Please choose an option—
They receive a full refund.
They receive a full refund less banking fees.
They receive 50% of total only.
No refunds is given.
Are reservation changes accepted, how much notice is required?
—Please choose an option—
Changes to reservations need a min. of 48-hours notice.
Changes to reservations a min. of 24-hours notice.
Changes to reservations need a min. of 12-hours notice.
Reservation changes are not accepted.
Are short notice pickups available?
—Please choose an option—
Yes
No
Pickups need a min. of 12-hours notice.
Pickups need a min. of 24-hours notice.
Pickups need a min. of 48-hours notice.
Are passengers allowed to eat, drink or vape in vehicles?
—Please choose an option—
Yes
No
Are minors under the age of 18 allowed to receive services without an adult?
—Please choose an option—
Yes
No
Do you serve passengers who have pets with them?
—Please choose an option—
Yes
No
Are there any other important policies you need added?
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